{"id":3,"date":"2025-01-31T18:28:27","date_gmt":"2025-01-31T18:28:27","guid":{"rendered":"https:\/\/www.alessandrovigo.com\/?page_id=3"},"modified":"2026-10-01T16:04:07","modified_gmt":"2026-10-01T16:04:07","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.alessandrovigo.com\/?page_id=3","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>1. Data Controller<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Data Controller responsible for the processing of personal data through this website is:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Alessandro Vigo<\/strong><br>Corso Italia 57<br>10019 Strambino (TO)<br>Italy<br>VAT number: IT113191690018<br>Email: hello@AlessandroVigo.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For any question regarding the processing of personal data or to exercise your rights under applicable data protection legislation, you may contact the Data Controller at the email address above.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>2. Personal Data We Collect<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on how you use this website, we may process the following personal data:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Contact forms<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When you contact us through the website, we may collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>first and last name;<\/li>\n\n\n\n<li>email address;<\/li>\n\n\n\n<li>telephone number;<\/li>\n\n\n\n<li>the content of your message.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The information submitted through the contact form is used solely to respond to your request and provide assistance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The information submitted through the contact form is not intentionally stored in the website database by Forminator. It is transmitted to the Data Controller by email.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Account registration and appointment booking<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When you create an account or book a coaching session, we may collect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>first name;<\/li>\n\n\n\n<li>last name;<\/li>\n\n\n\n<li>country\/region;<\/li>\n\n\n\n<li>tax identification number, where required;<\/li>\n\n\n\n<li>street address;<\/li>\n\n\n\n<li>postal code;<\/li>\n\n\n\n<li>town\/city;<\/li>\n\n\n\n<li>province\/state;<\/li>\n\n\n\n<li>telephone number;<\/li>\n\n\n\n<li>email address;<\/li>\n\n\n\n<li>booking and appointment information;<\/li>\n\n\n\n<li>information relating to the selected service and payment.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This information is required to manage the appointment, process the payment, issue any required accounting or tax documentation, and provide the requested service.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Payments<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Payments are processed through third-party payment providers, currently Stripe and PayPal.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Payment information required to process a transaction may be transmitted to the relevant payment provider. The website does not intentionally store complete payment card details.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Stripe and PayPal process personal data according to their own privacy policies and applicable data protection requirements.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Online coaching sessions<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Coaching sessions are provided online using Zoom.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When a coaching session is booked, information necessary to arrange and conduct the session may be processed by Zoom. Zoom processes personal data in accordance with its privacy and data protection documentation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>3. Purposes of Processing<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data may be processed for the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>responding to contact requests;<\/li>\n\n\n\n<li>creating and managing user accounts;<\/li>\n\n\n\n<li>managing appointment bookings;<\/li>\n\n\n\n<li>providing coaching services;<\/li>\n\n\n\n<li>processing payments;<\/li>\n\n\n\n<li>communicating with clients regarding appointments and services;<\/li>\n\n\n\n<li>issuing invoices and fulfilling accounting and tax obligations;<\/li>\n\n\n\n<li>complying with legal obligations;<\/li>\n\n\n\n<li>protecting the rights and legitimate interests of the Data Controller.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>4. Legal Bases for Processing<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the specific processing activity, personal data may be processed on the basis of:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the performance of a contract or the taking of steps at the request of the data subject before entering into a contract;<\/li>\n\n\n\n<li>compliance with legal obligations applicable to the Data Controller;<\/li>\n\n\n\n<li>the legitimate interests of the Data Controller, where applicable and where such interests are not overridden by the rights and freedoms of the data subject;<\/li>\n\n\n\n<li>consent, where consent is legally required.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Where processing is based on consent, consent may be withdrawn at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>5. Data Retention<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data is retained only for as long as necessary for the purposes for which it was collected.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data relating to bookings, customer accounts and transactions may be retained for the period necessary to manage the contractual relationship and provide the services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data contained in accounting records, invoices and other documents subject to statutory retention obligations is retained for the period required by applicable Italian civil and tax law.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where applicable, accounting and tax records may therefore be retained for the legally required period, including the statutory ten-year retention period for accounting records and related documents.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Other personal data is deleted or anonymised when it is no longer necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>6. WooCommerce and Customer Accounts<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The website uses WooCommerce to manage services, bookings, orders and payments.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">WooCommerce may store information associated with customer accounts and orders, including customer identification and billing information, order details and payment method information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers may exercise their applicable privacy rights in relation to personal data processed through their account and orders.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where legally permissible, personal data contained in orders may be deleted or anonymised when it is no longer required for contractual, accounting, tax or legal purposes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>7. Payment Providers<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The website currently uses:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Stripe;<\/li>\n\n\n\n<li>PayPal.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Payment providers may receive personal data necessary to process and authenticate payments and to prevent fraud and comply with applicable financial regulations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Stripe and PayPal act independently in relation to certain processing activities and may process personal data in accordance with their own privacy policies and applicable legal requirements.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>8. Hosting and Email<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The website is hosted using services provided by Aruba.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email communications relating to the website and its services are handled through the email services used by the Data Controller.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data may therefore be processed by hosting and email service providers to the extent necessary to provide their services.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>9. Zoom<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Coaching sessions are conducted through Zoom.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When a coaching session is scheduled, information necessary to organise and conduct the session may be processed by Zoom.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zoom provides information concerning its processing of personal data and its GDPR-related safeguards in its privacy documentation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>10. Cookies and Similar Technologies<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This website uses cookies and similar technologies that are necessary for the operation, security and functionality of the website, including functions related to user accounts, bookings and WooCommerce.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where non-essential cookies or other tracking technologies are used, they are managed through the website\u2019s cookie consent mechanism.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The website does not currently use Google Analytics, Google Ads, Meta Pixel, TikTok Pixel, newsletter tracking or other advertising or behavioural profiling systems.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For detailed information about the cookies used on this website, please refer to the Cookie Policy.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>11. Recipients of Personal Data<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data may be accessed or processed, to the extent necessary, by:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the Data Controller;<\/li>\n\n\n\n<li>hosting and technical service providers;<\/li>\n\n\n\n<li>WooCommerce and WordPress services necessary to operate the website;<\/li>\n\n\n\n<li>payment providers such as Stripe and PayPal;<\/li>\n\n\n\n<li>booking and appointment management services;<\/li>\n\n\n\n<li>Zoom, for online coaching sessions;<\/li>\n\n\n\n<li>professional advisers or service providers where necessary;<\/li>\n\n\n\n<li>public authorities where required by law.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Third parties receive only the information necessary for the relevant purpose, where applicable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>12. International Transfers<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Some service providers used by the website may process personal data outside the European Economic Area.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where personal data is transferred outside the EEA, the transfer is carried out in accordance with applicable data protection legislation and appropriate safeguards where required.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>13. Data Security<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Data Controller adopts appropriate technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No transmission or storage system can be guaranteed to be completely secure, but reasonable measures are taken to protect the information processed through the website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>14. Rights of Data Subjects<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Where applicable under the GDPR and other relevant data protection legislation, you have the right to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>obtain confirmation as to whether your personal data is being processed;<\/li>\n\n\n\n<li>access your personal data;<\/li>\n\n\n\n<li>request correction of inaccurate or incomplete data;<\/li>\n\n\n\n<li>request deletion of personal data where legally applicable;<\/li>\n\n\n\n<li>request restriction of processing;<\/li>\n\n\n\n<li>object to certain processing activities;<\/li>\n\n\n\n<li>request data portability where applicable;<\/li>\n\n\n\n<li>withdraw consent where processing is based on consent;<\/li>\n\n\n\n<li>lodge a complaint with a competent supervisory authority.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise your rights, contact:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>hello@AlessandroVigo.com<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>15. Supervisory Authority<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent data protection supervisory authority.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For Italy, the competent authority is:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Garante per la protezione dei dati personali<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The relevant information is available on the official website of the Italian Data Protection Authority.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>16. Changes to This Privacy Policy<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This Privacy Policy may be updated from time to time to reflect changes to the website, the services provided, applicable legislation or the way personal data is processed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The latest version will always be published on this page.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>1. Data Controller The Data Controller responsible for the processing of personal data through this website is: Alessandro VigoCorso Italia 5710019 Strambino (TO)ItalyVAT number: IT113191690018Email: hello@AlessandroVigo.com For any question regarding the processing of personal data or to exercise your rights under applicable data protection legislation, you may contact the Data Controller at the email address [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"tags":[],"class_list":["post-3","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.alessandrovigo.com\/index.php?rest_route=\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.alessandrovigo.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.alessandrovigo.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.alessandrovigo.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.alessandrovigo.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3"}],"version-history":[{"count":3,"href":"https:\/\/www.alessandrovigo.com\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":920,"href":"https:\/\/www.alessandrovigo.com\/index.php?rest_route=\/wp\/v2\/pages\/3\/revisions\/920"}],"wp:attachment":[{"href":"https:\/\/www.alessandrovigo.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.alessandrovigo.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}